Rachael Helanor

With over 25 years spanning diverse IT disciplines, Rachael is a true "jack of all trades" and a recognised authority in Endpoint Management. Drawing on experience from technical support to product management, she's passionate about solving complex problems and driving positive organisational change.

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News AI

Microsoft Cuts AI Costs for SMBs with Copilot for Business

What does Microsoft Copilot for Business mean for SMBs? Discover how the new pricing works, what to watch for, and how to adopt Copilot with confidence.

Dec 03 2025

by Rachael Helanor

This is an image of two women looking at a laptop screen

Blog Modern Work

Is It Time to Upgrade from Microsoft 365 Business Standard to Premium?

Wondering if Microsoft 365 Standard still fits your business? Learn how Premium strengthens security, reduces tool sprawl, and supports compliance.

Aug 13 2025

by Rachael Helanor

Blog Copilot

Meet The New Copilot: A Smarter Era of Productivity

What’s new in the updated Copilot app? Discover how AI-driven productivity is evolving — and why now’s the time to transform how you work.

Jun 11 2025

by Rachael Helanor