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AI vs. Human Support: When Should You Let Customers Help Themselves?
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AI vs. Human Support: When Should You Let Customers Help Themselves?

When should AI handle support, and when do humans step in? Learn how to balance automation with empathy in your CX strategy.

April 11 2025
Cloud Telephony vs. Legacy Phone Systems
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Cloud Telephony vs. Legacy Phone Systems

Compare the advantages of cloud telephony over legacy phone systems to modernise your business communications and ensure future-proof growth.

April 09 2025
Is Your UCaaS Quote Right for Your Business? Here’s How to Know
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Is Your UCaaS Quote Right for Your Business? Here’s How to Know

Learn how to evaluate UCaaS quotes to ensure they meet your business needs, including infrastructure requirements, essential features, and avoiding hidden costs.

April 07 2025
Why Telephony and Connectivity Are Strategic Assets — Not Commodities
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Why Telephony and Connectivity Are Strategic Assets — Not Commodities

Is connectivity and telephony just about cost? Think again. Discover why resilience, not price, should drive your tech decisions.

April 04 2025
Where AI Improves Patient Experience Most
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Where AI Improves Patient Experience Most

How can AI improve patient experience in healthcare? Discover simple, proven ways AI can ease pressure, boost care, and support your frontline staff.

April 02 2025
How Acronis Fills in the Backup Gaps
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How Acronis Fills in the Backup Gaps

Is Microsoft 365 backup enough? Discover why Acronis Cyber Protect is the secure, compliant backup solution your business can trust.

March 31 2025
The True Cost of Replacing Your Legacy PBX System
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The True Cost of Replacing Your Legacy PBX System

Discover what it really costs to move from legacy PBX to cloud-based telephony. Honest pricing, what drives it, and how to plan your migration.

March 28 2025
How MDM Can Bridge the Gap Between Zero Trust and BYOD
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How MDM Can Bridge the Gap Between Zero Trust and BYOD

How can SMBs secure BYOD without the complexity? Discover how MDM makes Zero Trust simple, scalable, and stress-free — no IT expertise needed.

March 26 2025
Will Zero Trust Mean the End of BYOD?
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Will Zero Trust Mean the End of BYOD?

Is Zero Trust the end of BYOD? Not quite. Learn how UK SMBs can stay secure with MDM, MFA & smart policies—without ditching personal devices.

March 24 2025
Your Biggest Security Risk This Year? Running Windows10 After EOL
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Your Biggest Security Risk This Year? Running Windows10 After EOL

Understand why continuing to use Windows10 after its End of Life in October 2025 will leave your business vulnerable to cyber attacks and compliance risks.

March 21 2025
How Much Should I be Paying for my Blue-Collar Team's Mobile Plans?
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How Much Should I be Paying for my Blue-Collar Team's Mobile Plans?

Learn how to manage mobile plans for your blue-collar team effectively, control costs, and ensure productivity without overspending.

March 14 2025
How Much Is Your Disconnected IT Stack Actually Costing You?

How Much Is Your Disconnected IT Stack Actually Costing You?

Discover the hidden costs of a disconnected IT stack and learn how a unified approach can save your SMB time, money, and resources.

March 12 2025